Warranty Policy

Robishop prioritizes the safety and security of customers by providing authorized and official brand warranty. The warranty facility gives you limited warranty rights from Original equipment manufacturer (OEM) or Brand for the duration specified on the product description page.

Official Brand Warranty Coverage

For availing “Official Brand Warranty”, customers are requested to communicate with the authorized OEM/Brands Customer Service Point to avail after sales service. You can also directly communicate with Robishop customer support (Call Center) to assist you for availing your warranty.

For most handset brands, the Warranty is usually automatically activated through IMEI tracking when you first use it on a network. However, in an event where the particular brand does not activate the Warranty automatically the customer will receive the warranty card provided with the product itself.

Service Warranty Coverage

The “Service Warranty” will be covered as per Official OEM’s Policy.

What is not covered by Warranty?

Warranty does not include damages that arise from negligence, misuse or any form of use that is not in accordance with the product instructions.